Privacy Policy

Last updated: 14 Aug, 2026

At our organisation, protecting the privacy of our donors, volunteers and visitors is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Personal details such as your name, email address, phone number and postal address when you fill an enquiry, donation or volunteer form.
• Payment-related information when you make a donation online (processed securely through our payment gateway partner).
• Technical data such as IP address, browser type and pages visited, collected automatically through cookies.

2. How We Use Your Information

• To process donations and issue receipts / 80G certificates where applicable.
• To respond to enquiries, volunteer applications and event registrations.
• To send updates about our programmes, campaigns and impact reports, where you have opted in.
• To improve our website and better understand visitor needs.

3. Cookies

Our website uses cookies to enhance user experience and analyse site traffic. You can choose to disable cookies through your browser settings; however, some parts of the website may not function as intended.

4. Sharing of Information

We do not sell, trade or rent your personal information to third parties. Information may be shared with trusted payment gateway providers strictly for processing donations, or where required by law.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is 100% secure.

6. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children without parental consent.

7. Your Rights

You may request access to, correction of, or deletion of your personal data held by us at any time by contacting us using the details on our Contact page.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "last updated" date.

9. Contact Us

For any privacy-related questions, please get in touch via our Contact page.